About Us

Impex L. L. C (USA) works on some best practices to excel in performance by providing the best service to customers on a global spectrum

We believe in having an effective Customer Satisfaction / Engagement Process to


Be ahead of competition
Offer solutions to customers besides products
Have process to capture voice of customers
Have strategy for Customer Service Excellence
Learn from potential and former customers, besides existing ones.
Implement ( Digital Technology ) in a major way
Approach to understand & enhance Customer Satisfaction
Stylize to understand & mitigate Customer Dissatisfaction
Have an efficient Work plan ( with value additions as necessary) to exceed Customer Expectations.

Optimizing the performance for a hindrance free progress through


A regulated process for Performance Review
A dynamic Risk Management Process
A Reduced cycle time
A work pattern on optimal inventories
A Benchmarked Equipment Efficiencies Management
A Knowledge Management Process
A motivated Practice

As we maintain the best Leadership Practices who work on by strategizing


The best suited Organization Structure with well-planned delegation of powers
Bench Marking with the best
Consolidating businesses that they are confident about
Applying the best available technological support
Remaining an ethical Organization

Best Corporate Practices managed by


A well constituted Board with motivated Independent Directors
With a strong Audit Committee
Following Corporate Governance , as per legal norms and guidelines

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